FAQ's

What do I do for audio issues or issues with my phone?
Go to Phone in the side left task bar Above the number pad in the top left hand corner, click the Drop-Down Menu. Select “Report Phone Issue." ...
Wed, Jun 29, 2022 at 1:55 PM
My microphone is not working
Microphone Troubleshooting: Make sure that you are using the Google Chrome browser. 1.  Find and click on the Sliders to the left of the URL bar. M...
Fri, Jun 19, 2026 at 12:11 PM
What is the difference between Predictive, Preview, Auto, and Power dialing?
Preview Dialing will allow you to review all information on a given contact before dialing.  Contact info, custom fields, and contact notes will all display...
Fri, May 18, 2018 at 5:55 PM
Microphone not working after a Windows update
Please check the Mic settings in Windows. 1. Check the Microphone Settings Take these steps: Step 1. Click the Start button and then click Settings. ...
Tue, Oct 16, 2018 at 5:14 PM
Advanced - Windows Mic settings
If you have more than one Microphone, you may need to make additional adjustments. Note: You will need to restart Chrome after any changes to audio inpu...
Wed, Aug 1, 2018 at 11:17 AM
How do I change which speakers or Mic to use?
Sometimes you may want to use a different speaker or Mic. While you can manage your Mic in Chrome, we recommend using Windows Sound settings to verify a...
Fri, Mar 8, 2019 at 12:40 PM