FAQ's

What do I do for audio issues or issues with my phone?
Go to Phone in the side left task bar Above the number pad in the top left hand corner, click the Drop-Down Menu. Select “Report Phone Issue." De...
Wed, Sep 15, 2021 at 9:22 AM
My microphone is not working
Microphone Troubleshooting: Make sure that you are using the Google Chrome browser. 1.  Find and click on the Green Padlock to the left of the URL b...
Wed, Jun 20, 2018 at 2:30 PM
What is the difference between Predictive, Preview, Auto, and Power dialing?
Preview Dialing will allow you to review all information on a given contact before dialing.  Contact info, custom fields, and contact notes will all display...
Fri, May 18, 2018 at 5:55 PM
Microphone not working after a Windows update
Please check the Mic settings in Windows. 1. Check the Microphone Settings Take these steps: Step 1. Click the Start button and then click Settings. ...
Tue, Oct 16, 2018 at 5:14 PM
Advanced - Windows Mic settings
If you have more than one Microphone, you may need to make additional adjustments. Note: You will need to restart Chrome after any changes to audio inpu...
Wed, Aug 1, 2018 at 11:17 AM
How do I change which speakers or Mic to use?
Sometimes you may want to use a different speaker or Mic. While you can manage your Mic in Chrome, we recommend using Windows Sound settings to verify a...
Fri, Mar 8, 2019 at 12:40 PM