SalesSling

Adding User(s) To add new user(s) to your account head to Settings>Users>User Accounts, and select Add Users.   1.  In the first box, Cop...

1.  From your Manager Dashboard, locate the “Campaigns” box  2.  Choose the campaign in which you would like to assign permissions, click on the “Actions” ...

You can whisper into an in-call agent's headset, monitor their call, and take full control over a call, all from the Agent Activity window in your Manag...

Follow step 1 of our article on Call Whispering & Barging.  

Passwords can be changed under User Accounts.  Head to Settings>Users>User Accounts, select the user whose password you would like to change. and head...

Usernames can be changed under User Accounts.  Head to Settings>Users>User Accounts, select the user whose username you would like to change. and head...