Dispositions

Callback
Sets a future time for a specific agent to call the contact back.   
Wed, May 23, 2018 at 3:35 PM
Redial
This will disposition and automatically redial the same contact.  Note:  The system will not let you redial immediately without this disposition.  
Thu, Sep 27, 2018 at 9:57 AM
Voicemail Drop Disposition
Voicemail drops are set up in Sales Sling as Campaign Dispositions.  To drop a prerecorded voicemail an agent will have to wait for the voicemail beep and ...
Thu, Sep 27, 2018 at 9:56 AM