- Creates and appointment event-type on the appointment recipient's calendar (See "Notes" below)

- Moves the contact into the funnel and creates a lead (usually into an appointment bucket)

- Removes contact from calling queue



Appointments must be assigned to a user within Sales Sling.  You may limit who appointments can be assigned to in the configuration for your appointment disposition.  Checking restrict to dialing agent will allow user to set appointments only for themselves.  Restrict to Appointment Setters will allow users to assign appointments to a user or user group that you designate under your campaign permissions (Actions>Edit Configuration>Permissions)