Callback (Calendar Event) : SalesSling

Callback (Calendar Event) Print

Created by: Tyler D

Modified on: Thu, May 2, 2019 at 10:27 AM

Functionality:

- Sets a calendar event for the dialing agent.

- Removes contact from the calling queue until the time of the Callback.

- Agent will receive a calendar notification at the time of the Callback, and will be able to place the Callback directly from there.

Configuration:

Tyler is the author of this solution article.

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