Chapter 3: Making Calls
There are 3 different types of dialers within Sales Sling: Preview Auto/Power Predictive Find out from your admin which type of dialing you will be do...
Thu, Jul 12, 2018 at 5:20 PM
When you enter the Preview or Auto dialer, or when you are connected to a call in the Predictive dialer, this is the screen that you will see. To the lef...
Thu, Jul 12, 2018 at 5:21 PM
This is where all contact information will be displayed for the contact you are calling. This will tell you: The number you are calling FROM (This c...
Thu, Jul 12, 2018 at 1:21 PM
When you are in a call, your web-phone dial pad will look like this. Most of the functionality on this screen is fairly self-explanatory, so this arti...
Thu, Jul 12, 2018 at 1:44 PM
This section of your Contact Screen is where you will disposition you call after hanging up. Dispositions will only be available AFTER a call has been co...
Thu, Jul 12, 2018 at 2:25 PM
The bottom portion of the Contact Screen will show Contact Notes, Custom Fields, and a map view for the contact's address. You may toggle between the...
Thu, Jul 12, 2018 at 3:06 PM