Chapter 2: Agent Dashboard

2.0 - Agent Dashboard
Once you have successfully logged in, click on Take Me To My Dashboard from the Sales Sling welcome page.  This will bring you to the main hub for ever...
Mon, Jul 16, 2018 at 9:19 AM
2.1 - Your Performance
This box will show your personal performance stats for a given time frame.  The default time frame is the last 7 days, but this may be adjusted in the ...
Wed, Jul 11, 2018 at 3:21 PM
2.2 - Campaigns
The Campaigns box will display all campaigns that you have permission to dial. This is where you will launch the Preview Dialer or Auto Dialer for ...
Wed, Jul 11, 2018 at 4:01 PM
2.3 - Predictive Dialing
The Predictive Dialing box may or may not be displayed on your Agent Dashboard.  This is available only if your admin has it enabled. If you do hav...
Wed, Jul 11, 2018 at 4:11 PM
2.4 - Leaderboards
Leader Boards will show your daily performance compared to the other users in your company.   The default metric compared here is conversions, but thi...
Wed, Jul 11, 2018 at 4:16 PM
2.5 - Calendar/Missed Calls/Voicemail/Email
The 4 icons in the top right-hand corner of your screen are (from left to right): Calendar: From here you can view your calendar, task list, and appo...
Mon, Feb 11, 2019 at 10:46 AM