FAQ's

What do I do for audio issues or issues with my phone?
Video summary HERE Go to Phone in the side left task bar Above the number pad in the top left hand corner, click the Drop-Down Menu. Select “Report Ph...
Tue, Feb 12, 2019 at 9:22 AM
My microphone is not working
Microphone Troubleshooting: Make sure that you are using the Google Chrome browser. 1.  Find and click on the Green Padlock to the left of the URL b...
Wed, Jun 20, 2018 at 12:30 PM
What is the difference between Predictive, Preview, Auto, and Power dialing?
Preview Dialing will allow you to review all information on a given contact before dialing.  Contact info, custom fields, and contact notes will all display...
Fri, May 18, 2018 at 3:55 PM
Microphone not working after a Windows update
Please check the Mic settings in Windows. 1. Check the Microphone Settings Take these steps: Step 1. Click the Start button and then click Settings. ...
Tue, Oct 16, 2018 at 3:14 PM
Advanced - Windows Mic settings
If you have more than one Microphone, you may need to make additional adjustments. Note: You will need to restart Chrome after any changes to audio inpu...
Wed, Aug 1, 2018 at 9:17 AM
How do I change which speakers or Mic to use?
Sometimes you may want to use a different speaker or Mic. While you can manage your Mic in Chrome, we recommend using Windows Sound settings to verify a...
Fri, Mar 8, 2019 at 11:40 AM