Voicemail

Individual User Voicemail Setup
1.  To record and configure separate voicemails for individual users go to Settings>Users>User Accounts.   2.  Search for the user whose voicemail yo...
Fri, Jun 15, 2018 at 1:30 PM
Setting Up Voicemail By User Group
1.  To record and configure voicemails for entire user groups go to Settings>Users>User Groups.   2.  Search for the user group that you would lik...
Wed, Sep 5, 2018 at 9:52 AM
Setting Up System-Wide Voicemail
By selecting the Use System Voicemail Settings box under Voicemail Options for a user or group, you are electing to use the universal voicemail setup for th...
Wed, Sep 5, 2018 at 9:52 AM
Setting a Voicemail Drop Disposition
Voicemail drops are set up in Sales Sling as Campaign Dispositions.  To drop a prerecorded voicemail an agent will have to wait for the voicemail beep and t...
Mon, Nov 12, 2018 at 11:31 AM